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xmail in Apple Mail, Outlook and Thunderbird

Every active xmail account is a real mailbox — free ones included — so any mail app can read and send from it. You need four things: your address, your password, and the two servers below.

The settings

WhatServerPortSecurity
Incoming mail (IMAP)imap.xmail.com993TLS / SSL
Outgoing mail (SMTP)smtp.xmail.com465TLS / SSL
Outgoing mail, alternativesmtp.xmail.com587STARTTLS

User name: your full address, [email protected]. Password: the password you use to sign in on this site. There is no separate app password to create. Authentication is required for sending as well as receiving.

Thunderbird and Outlook: let them find it

Both look the settings up by themselves. Enter your name, your address and your password; when the app offers IMAP with the servers above, accept it. If it offers POP3 instead, switch to IMAP — POP3 downloads messages to one device and is off by default on xmail accounts.

Apple Mail

Mail → Add Account → Other Mail Account. Enter your name, your address and your password. If Apple Mail cannot work the servers out on its own it will ask for them: use the table above, IMAP for incoming and SMTP for outgoing, with the same user name and password on both.

Sending limits

A new free account may write to 10 recipients a day for its first seven days (at most 5 in one hour and 5 in one message); after that, 30 recipients a day (10 an hour, 10 in a message). An account that has paid may write to 300 recipients a day (60 an hour, 50 in a message). These limits count recipients, not messages, and exist to keep the sending reputation of the service clean. A message over the limit is refused with a readable error; the account is not blocked.

If sign-in fails

  • Check the address: the user name is the whole address, not the part before the @.
  • Use the website password. If you do not remember it, reset it on the site and try again.
  • Check the ports and that TLS is on — plain, unencrypted connections are refused.
  • An account that is suspended or archived cannot sign in; the webmail at webmail.xmail.com will say so.

In the browser

You do not have to set anything up to read your mail: webmail.xmail.com works from any browser with the same address and password.

Questions and answers

Do I need a paid name to use a mail app?
No. Every active xmail account is a real mailbox and works over IMAP and SMTP, free accounts included.
What password does the mail app want?
The same password you use to sign in on xmail.com. There is no separate app password to generate.
How many messages can I send?
A new free account may write to 10 recipients a day (5 in one hour, 5 in one message) for its first seven days, then 30 a day (10 an hour, 10 in a message). An account that has paid may write to 300 recipients a day.

More about accounts and prices: the FAQ and pricing.

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