Does xmail tell me where my parcel is right now?

No. xmail gives you the carrier, the tracking number and a link into that carrier's own tracking page. The live status is the carrier's, and you see it when you follow the link.

Will xmail notify me when something is delivered?

No. There are no delivery notifications. The list is there when you want to look, and the carrier's page is one click away.

Do I need a paid name for this?

Yes. Pulling the carrier and the number out of a shipping message is part of the analysis that comes with a paid name. A free account is a complete mailbox, but its mail is not analysed.

Tracking numbers, without the digging

You ordered four things in a fortnight. One shipping confirmation is from the shop, two are from the carrier, one is in a language you do not read, and the tracking number you need is somewhere in the middle of a message you have to search for. xmail takes the number out of the message for you and puts every shipment in one list.

The short answer

When a shipping message is analysed, the carrier and the tracking number are pulled out of it and stored with the message.
One page lists your shipments: carrier, number, the message it came from, and a link straight into that carrier's own tracking page.
There is no live delivery status in xmail and no estimated arrival. You get the number and the way to the carrier; the carrier tells you where the parcel is.
It comes with a paid name.

What you actually get

A row per shipment. The carrier, as named in the message. The tracking number, in full, ready to copy. The message it was found in, so the original confirmation stays one click away. And a link that opens the carrier's tracking page with that number — the link appears when the number matches the format that carrier uses, which is the check that stops a stray order reference from being sent off to a courier's website as if it were a tracking code.

The scale, so you can judge it: over the ninety days to 20 October 2026, 6 555 analysed messages carried tracking facts.

Why there is no live status

Because xmail reads your mail, and your mail does not know where the lorry is. The honest division of labour is this: we remove the search — finding the message, finding the number in it, working out which of a dozen carriers it belongs to, getting to the right tracking form — and the carrier keeps the part only it can know. One click, and the status you see is theirs, fetched live, not a copy of something we stored yesterday.

That also means xmail never shows you a stale “out for delivery” from last Tuesday, and never promises a date it has no way of knowing. If a page tells you a parcel arrives tomorrow, something upstream told it so; here, the carrier tells you directly.

Where it comes from

Extraction is part of the deep analysis that every incoming message gets on a paid account, running on our own graphics cards, on a model we host ourselves. Nothing about this feature is sent to an outside company, and nothing is sent to the carrier either until you follow the link yourself — see security and AI privacy for the full account of what leaves our servers and when.

The limits, written down

What appears on the page depends on what was in the message. A shop that sends “your order has shipped” with no number gives us nothing to show. An unusual carrier whose number format we cannot confirm may appear without a working link. A shipment that arrived in your mail before your paid name was active was never analysed, so it is not in the list. There are no delivery notifications of any kind: the list waits for you, it does not chase you.

Where the line is

A paid name on the account. An ordinary [email protected] address is free forever and is a complete mailbox with webmail, IMAP and SMTP, but its mail is not analysed, so there is nothing to list. Names and prices are on the pricing page.

Questions and answers

Does xmail tell me where my parcel is right now?: No. xmail gives you the carrier, the tracking number and a link into that carrier's own tracking page. The live status is the carrier's, and you see it when you follow the link.
Will xmail notify me when something is delivered?: No. There are no delivery notifications. The list is there when you want to look, and the carrier's page is one click away.
Do I need a paid name for this?: Yes. Pulling the carrier and the number out of a shipping message is part of the analysis that comes with a paid name. A free account is a complete mailbox, but its mail is not analysed.